Category «Case»

A Dedication that Drives the Growth

As the sun went down on a Friday evening and everyone in the office started rushing home, Michael Eisenberg, logistics manager at World Direct Shipping, LLC (WDS), found himself glued to his desktop. He kept his glasses down on the table and stared at the whiteboard in the boardroom. He envisioned how one wrong data …

Going for the Gold

Dr. Ken Atwater, President of Hillsborough Community College (HCC), saw the email flash across his monitor, “2018-19 Performance Funding: Hillsborough Community College” sent from the Chancellor of the Florida College System (FCS). The email was 12 months in the making. In 2015, the Florida Legislature created the first performance funding-based incentive program in its General …

Transformation of Business Using Gamification

Mike Joshi (MJ) – IT Director of ABC Corp (ABC) just got done with a meeting with Bob – Executive Vice President of Global Field Operations and Assurance for ABC Corp. MJ was asked to improve the output of ABC Corp’s current workforce to stay competitive in the hyper competitive telecommunications sector using technology. Bob …

Frenemies in Business: Partner or Competitor?

A payment solutions company learned that one of its prominent business partners was about to purchase one of its chief competitors, resulting in one of the most significant threats in the company’s 30-year history. Could they maintain a relationship with a partner who was also a competitor? Was there an opportunity to redesign the business …

Glazer Children’s Museum

In May 2016, Jennifer Stancil, the new president and chief executive officer (CEO) of Glazer Children’s Museum in Tampa, Florida was considering further steps to take toward her goal of making the downtown museum an educational and entertainment destination for children and their families. The CEO had been hired on November 23, 2015 with a …