Category «Information Systems»

Techgenics’ Data Security Compliance

 “This is bad, really bad,” Jay Santos thought to himself. An email from Microsoft greeted him first thing in the morning with news of several new vulnerabilities, many that the software manufacturer had rated as critical. What troubled Jay was that the vulnerable software subsystem was the remote desktop protocol (see Exhibit 1). The use …

A Dedication that Drives the Growth

As the sun went down on a Friday evening and everyone in the office started rushing home, Michael Eisenberg, logistics manager at World Direct Shipping, LLC (WDS), found himself glued to his desktop. He kept his glasses down on the table and stared at the whiteboard in the boardroom. He envisioned how one wrong data …

Transformation of Business Using Gamification

Mike Joshi (MJ) – IT Director of ABC Corp (ABC) just got done with a meeting with Bob – Executive Vice President of Global Field Operations and Assurance for ABC Corp. MJ was asked to improve the output of ABC Corp’s current workforce to stay competitive in the hyper competitive telecommunications sector using technology. Bob …

Pivotal Decisions in Outsourcing

This discussion case follows a manager of IT for a global mattress manufacturer as he contemplates a decision surrounding conflicting feedback regarding a IT vendor named Pivotal IT. The case may be taught in both undergraduate (upper level) and graduate courses.

How to Fill the Holes in Mining Inventory?

JoAnn put down the inventory reports of four Mosaic mines that she had been contemplating. Much of the raw material for the company’s phosphate fertilizer production was mined and processed at these Florida facilities. Keeping track of the vast array of equipment, parts, and supplies required to operate the mines had become an issue.