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Issue with links to cases has been resolved

July 28, 20242024, Announcement

We have moved all the links to cases and documents and the site should be fully operational now.

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Muma Case Review Outage

July 11, 2024Announcement, Case

We are experiencing an issue with accessing publications from the website. This was precipitated by the file server of the Informing Science Institute being relocated.

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Hero Plumbers: The Transitional Challenges of a Family-Owned Business

December 17, 20232023, Case, Management, Small Business

This case study focuses on the transitional challenges of a family-owned business, including generational transfer of ownership, succession planning, bridge leadership during a crisis, and possible external acquisition of the business.

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Klare: Fairer, Simpler and Fully Digital Insurance

December 17, 20232023, Case, Information Systems, Marketing, Technology

Only two years after Klare market launch in April 2020, immersed in mandatory lockdowns due to the quarantines imposed at the very beginning of the Covid-19 pandemic, Nicolas Pavez needed to make relevant decisions regarding the future of the business, with mixed-feelings regarding the recent decision of both his co-founders about leaving the firm to …

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Merging Power with Knowledge

December 17, 20232023, Case, Manufacturing, Operations

The house shook when lightning cracked nearby. John Kroeker’s power flickered, but his mind stayed at ease. His electronics had remained on and functional.

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The Gnarly Dilemma – To Launch or Not

December 17, 20232023, Case, Information Systems, Technology

Bill Lumbergh, the Sr. Director of Product Strategy for Initech, peered through the window in his office after finishing a design review meeting for the latest release of the company’s flagship software TPS SOLUTION.

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Automation: The Silver Bullet of Biotherapeutic Manufacturing?

December 17, 20232023, Case, Healthcare, Management, Operations

Cell therapy process development is an important area of focus for the biotherapeutics industry, as it involves the development of complex and novel therapies that have the potential to treat a range of diseases.

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Cask Systems Segmentation to Grow Profits

December 17, 20232023, Case, Information Systems, Marketing, Technology

A case study of market segmentation in a to grow profits at Cask, a digital communications technology corporation.

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Cleaning Up After Covid: Hotel Staffing During the Great Resignation

December 17, 20232023, Case, COVID, Hospitality, Management

Ben Hom sat at his desk at McKibbon Hospitality’s Tampa corporate office. He waited for his meeting with the Regional Vice President of Operations (RVPO), who oversaw the Tampa market to discuss the 2023 budget for his 10 hotels.

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Jackson Breaks: Decision Making and Leading Oneself

December 17, 20232023, Career, Case, COVID, Management

With COVID-19 subsiding, Jack got a phone call that would change may be an opportunity of a lifetime.

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